Pearle Vision is proud to claim a large family of nearly 700 company and franchise stores in North America—and counting! Pearle Vision continues to add new stores to its list of locations that all deliver outstanding product offerings and No Surprise Pricing. While you can expect the same commitment to customers at every location, there is a diverse and unique team of people at work behind-the-scenes of your local Pearle Vision stores.
Today, I’d like to introduce one of our new franchisee faces. Meet Leslie and Jim Pacer, owners of new Pearle Vision store 826 in Webster, New York. The Pacers are no strangers to the Luxottica family: Leslie was an Optician/Manager for the first LensCrafters to open in New York in 1985. Jim was involved in another form of imaging—an employee of Xerox for 30 years before the Pacers opened the Webster, NY store. The Pacers’ decision to become franchise owners was a case of taking lemons and making lemonade: “It all happened after a bad day of work, but that bad day turned into making a good decision,” Jim explains. Leslie knew another local franchisee who was happy with his decision to buy an existing franchise, so she decided to look into the process and filled out an online form at midnight. A Pearle representative called her the next morning. Then Leslie called Jim to tell him what she had done. Fortunately for Webster, NY, Jim was very supportive of the decision and is looking forward to working in the lab.
Jim and Leslie are excited about the opportunities they’ve gained as franchisee partners. “We’re looking forward to nurturing the business and watching it grow,” Jim says. “We’ve had a very position reception so far.” The Pacers hope to grow their business enough to focus on it as their sole venture: “We want to build the franchise to the point where Jim can afford to retire from Xerox and work in the lab. “ When the Pacers aren’t working, they’re watching hockey (Sabres fans!), Jim works in the garden and Leslie loves to read.
Pictured above, Left to right: Molly Hartman, Optical Assistant; Leslie Pacer; Jim Pacer; Thuy Dao-Priest, OD; Valerie Pacer, daughter and seasonal Optical Assistant.